Constructive suggestions to make Indian Railways inclusive
In this concluding piece in this series journalist Malini Shankar makes a series of constructive suggestions hoping these will be incorporated by the Indian Railways. After reaching your train car, finding your seat and settling in for the journey, often you have to pull down the bunkers for the night’s journey. But think of the PH passenger who might not be able to pull down the sleeper / couch for the night’s sleep. Computerised reservations means PH passengers do not always get the lower berth. Differently abled passengers have to depend on co passengers (if they are unaccompanied single travellers) for help to pull down the iron ropes that keep the sleep couch in place and also to exchange upper berths. It might be better for cabin attendants of the Railways to be trained to cater to the needs of the PH passengers whose needs vary depending on the nature of the disability. Thus it helps to have one train car solely for the use of PH passengers. Such a car should have tr...